New patients
Your first visit
Whether you come for an exam or a fitting, here is what happens.
A first visit is a conversation first. We ask what you need, look at what you wear now, and explain the steps before we take them.
What happens
- 01
Step 1: You book
Pick a time online, or call. Tell us if you want an exam, a fitting, or both.
- 02
Step 2: You arrive
Come a few minutes early with your glasses, your prescription and your insurance cards.
- 03
Step 3: We talk it through
The doctor or an optician asks about your eyes and your day, then explains each step.
- 04
Step 4: You leave with a copy
Your prescription, in writing, whether or not you buy from us.
Billing and what to bring
How it's billed
A vision plan pays for a routine exam, medical insurance for an eye problem, and you for the rest. We check before you come.
What to bring
Your current glasses and contact lenses
Your prescription, if it's from another office
Your insurance cards
Your questions
Book your first visit
Pick a time, or call and we'll find one with you.